FAQ

Please review these Frequently Asked Questions about products, orders, shipping, and Geti’s history.

About Our Products

What are Geti Cosmetics & Skincare products made from?

We use only natural ingredients made from food. Check out this page all about Our Ingredients.

Are your products Vegan & Cruelty Free?

Everything we make is 100% Vegan and Cruelty-Free. We never engage in any form of animal testing…though we’re convinced that the animals might want to taste-test our beets and rosehips.

Find us in Peta’s Beauty Without Bunnies program.

Orders

I placed an order. Now what?

Thanks for the support! We can’t wait to see what truly natural beauty looks like on you. We know you’ll love wearing food on your face. We process all orders within 2 business days of receipt, if all items in the order are in stock. If an item is on backorder, we’ll contact you via email to see how you’d like to proceed.

Shipping

How long will it take for my order to arrive?

We ship using a variety of providers, depending on location, order size, and shipping indicated at the time of order. Here are some general guidelines for our flat rate shipping options:

Flat Rate Shipping

Canadian Orders – within British Columbia 1-2 business days.

Canadian Orders – Alberta 2 business days.

Canadian Orders – SK, MB, ON, 3 business days.

Canadian Orders – Quebec and East Coast 4-5 business days.

*Business days, excluding holidays.

U.S. Orders – Flat Rate International, 5-10 business days.

U.S. Orders – Flat Rate Expedited International, 2-5 business days.

*Business days, excluding holidays. Items must go through US Customs.

Orders with expedited shipping will receive tracking information.

Have a large or wholesale order? Contact us for shipping rates.

About Our Company

Where is Geti based?

We’re nestled in the Kootenay mountains of British Columbia, Canada and operate at events across North America.

How do I contact your Customer Support?

Still have a question? Send us an email: geticosmetics@gmail.com